Shipping Specifications
- Weight - 590 lbs.
- Number of Pallets - 1
Ships (leaves the warehouse) same day if ordered by 4 PM EST via Freight Truck. Please note, this is an estimate provided by the manufacturer, not a guarantee. Time in transit varies based on delivery address.
Due to the size and weight of this product, it cannot ship via Common Carrier (UPS or FedEx), therefore it will ship via freight truck (large semi-truck). This item requires a scheduled delivery appointment in which the customer must be present to inspect the item for damage and sign for it.
Shipping Options:
- Curbside Delivery via Freight Truck
Items delivered via freight truck are curbside delivery service. It is the customer’s responsibility to off load the product from the back of the truck. The driver is not required to help offload, but many times will oblige. The driver is not obligated to move the product any further than curbside.
- Curbside Liftgate Delivery via Freight Truck – Additional Cost
The customer has the option to select Curbside Liftgate Delivery at checkout for an additional fee. When selected, the freight truck will arrive with a lift gate apparatus enabling the driver to off load the product without assistance from the customer. The driver is not obligated to move the product any further than curbside.
** Important Information **
- If a customer's home is not accessible via freight truck due to obstacles like low power lines, narrow roads or tight turn-arounds, they will be required to meet the truck at a near-by location and transport the items to their home. The freight company may offer a third party service with a smaller truck, but the customer would be responsible for any additional fees.
Any additional services, such as redelivery due to refusing to offload the freight or missing the appointment, inside delivery, or address changes are not included with free shipping. The customer will be held responsible for these charges.
Freight shipments require an appointment to receive the delivery. The customer will receive and email with tracking information once the item has left the warehouse. When the item has reached the customer’s local freight terminal they will be contacted at the phone number provided during checkout, to set up the delivery appointment. The customer may choose to contact the freight company ahead of time at the phone number provided in the email, to set up the appointment.
***Please carefully read the following instructions for accepting delivery of a freight shipment***
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As the product is off loaded from the truck immediately begin inspecting the boxes for visible signs of damage. If a package has damage that appears to go all the way through to the product, attempt to determine if this is the case. It is critical that the driver makes a notation of any damage on the bill of lading before you sign for it. A signature on a clean bill of lading tells the freight company that the merchandise has arrived in perfect condition, and releases them of liability for damage. If you are unsure of what to do please feel free to contact us while the driver is there at 1-866-333-7137.