Bounce Houses Now Return Policy

Bounce Houses Now offers our customers a 60 Day Return Policy on all New and Un-used items. If your moon bounce is New and Un-used, please follow the instructions below:

In order to return your Bounce House, please contact us for a Return Authorization Number.

NO ITEMS may be returned without a RA#.

The customer is responsible for return shipping costs. Once the item is returned and inspected, the customer will be refunded the original amount less the original free shipping that was provided if applicable. All returned items must be returned in original packaging. Any damaged packaging is subject to a 10% re-packaging fee.

Any items that have been opened and are still New and Un-used will be subject to a 20% restocking fee because the item can no longer be sold as New.

ABSOLUTELY NO USED ITEMS WILL BE ACCEPTED AND WILL BE RETURNED AT THE CUSTOMERS EXPENSE!!!

All custom ordered items are not eligible for a return and or refund.

For any questions please call us at 1-866-333-7137.

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Bounce Houses Now Return Policy